Contact Us

    By Email/Web Form

    Wal-Mart Customer Service & FeedbackSend a comment to your local store, or to the corporate headquarters
    Wal-Mart In-Store ClinicsFind an In-Store Clinic
    Wal-Mart Shopping Experience SurveyThis survey allows customers to tell us about their experiences in our stores. Respondents must have a valid invitation printed on their receipts.

    By Mail

    702 SW 8th Street
    Wal-Mart Stores, Inc.
    Bentonville, Arkansas 72716-8611

    By Phone

    Customers & Associates
    Wal-Mart Store Locator1-800-881-9180Locate a store near you
    Customer Service1-800-Wal-Mart
    (1-800-925-6278)
    Questions regarding a Wal-Mart Store issue
    Wal-Mart Gift Card or Shopping Card1-888-537-5503Questions regarding Gift Card or Wal-Mart Shopping Cards
    Wal-Mart Ethics1-800-WM-ETHICQuestions regarding Wal-Mart Ethics
    Pharmacy Mail Order1-800-2-REFILL
    1-800-273-3455
    Mail order Customer Service inquires or to have a supply of medications sent directly to customer’s home
    Sam’s Club Member Relations1-888-746-7726Members with Sam’s Club questions or comments
    Journalists & News Media
    Media Relations1-800-331-0085Members of the news media may call with questions (radio, TV, newspaper)
    International Journalists479-273-4314Questions regarding Wal-Mart International
    Investor Relations
    Live Hotline479-273-6463To speak with a representative in the Investor Relations department
    Computershare, Transfer Agent1-800-438-6278Private Investors & personal Wal-Mart Stock information, including how to sell or purchase stock, account history, and address changes
    Mike Beckstead, Director, Investor Relations479-277-9558Analysts and Investors with questions or comments not addressed by Computershare or the live hotline
    Credit Card Services
    Wal-Mart Credit Card1-877-294-7882
    Wal-Mart Discover Credit Card1-866-611-1148
    Wal-Mart Community/Business Card1-877-294-7540
    Wal-Mart Pre-Paid Debit Card1-866-268-6314